Frequently Asked Questions
Everything you need to know about our premium culinary tools.
What makes Microplane graters different from traditional ones?
Microplane tools use a signature photo-etching process that creates ultra-sharp teeth. Unlike stamped metal graters that tear food, our blades act like tiny knives to precisely cut ingredients, preserving aroma and flavor.
Are Microplane products dishwasher safe?
Most Microplane graters are dishwasher safe on the top rack; however, we recommend hand washing with warm water and a mild detergent immediately after use to maintain the blade's long-term sharpness.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for kitchen tools?
We offer a 30-day return policy for unused products in their original packaging. If you are not satisfied with your purchase, please contact our customer service team to initiate a return or exchange.
Do the graters come with protective covers?
Yes, most of our graters and zesters include a reusable protective cover to ensure safe storage in your kitchen drawers and to protect the integrity of the blades.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.