Returns & Exchanges
At Microplane, we stand behind the quality of our culinary tools and offer a 30-day return policy for items in original, unused condition. If you are not completely satisfied with your purchase, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Carefully pack the unused Microplane items in their original packaging, ensuring all protective covers and manuals are included to prevent damage during transit.
- 3.Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned tools, we will process your refund to the original payment method within 7-10 business days.
